Free Online Course for Supervising Others

This free online supervision course will teach you the process of supervision and cover the four steps of setting expectations, setting goals, and assigning work. You will look into the degrees of delegation, how they are implemented, the types of feedback and how to provide them, and various conflict resolution methods. Finally, you will learn how best to manage your time for maximum productivity, and a whole lot more!

What You Will Learn In This Free Course

Getting Started

In this module, Getting Started, students will learn about getting started. Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This module will help supervisors become more efficient.

Setting Expectations

In this module, Setting Expectations, students will learn about setting expectations. Your employees need to know what you expect of them in order to succeed. In this module, we will work through the four steps of setting expectations; define the requirements, identify opportunities for improvement and growth, discuss the requirements, and put it all in writing.

Setting Goals

In this module, Setting Goals, students will learn about setting goals. Goal setting is the single most important life skill that, unfortunately, most people never learn how to do properly. Goal setting can be used in every single area of your life, including financial, physical, personal development, relationships, or spiritual growth.

Assigning Work

In this module, Assigning Work, students will learn about assigning work. Allowing employees to have a say in what tasks they perform and how they perform them can increase job satisfaction and performance exponentially. However, there are often situations where tasks need to be assigned quickly, or you may require menial tasks that no one really wants to do, to be completed.

Degrees of Delegation

In this module, Degrees of Delegation, students will learn about degrees of delegation. Many supervisors feel that by giving tasks to others, they’re giving their power away. This simply isn’t true! Delegation is one of the most valuable skills you will ever learn. By delegating the tasks that you don’t really need to do, you free up time for those high-reward projects.

Implementing Delegation

In this module, Implementing Delegation, students will learn about implementing delegation. At first sight, delegation can feel like more hassle than it’s worth. However, by delegating effectively, you can hugely expand the amount of work that you can deliver. When you arrange the workload so that you are working on the tasks that have the highest priority, and other people are working on meaningful and challenging assignments, you have a recipe for success.

Providing Feedback

In this module, Providing Feedback, students will learn about providing feedback. There are many types of feedback that we can deliver. In turn, delivering the appropriate type of feedback increases the chance that the receiver will hear, understand, accept, and act on that feedback. This module will cover the various types of feedback.

Managing Your Time

In this module, Managing Your Time, students will learn about managing your time. Supervisors often find that between helping their colleagues, managing their staff, and performing their own tasks, there are not enough hours in the day. This module will give you some tools to plan and prioritize effectively and make the most of the time that you have.

Resolving Conflict

In this module, Resolving Conflict, students will learn about resolving conflict. Supervisors are often called in to help mediate conflicts within their team, or sometimes within other teams. Although many people dislike dealing with conflict, when it is managed properly, it can be a positive thing. With the proper tools, people are able to air their ideas and their issues, share information in a constructive manner, and work towards resolving their differences.

Tips for Special Situations

In this module, Tips for Special Situations, students will learn tips for special situations. Becoming a supervisor can happen in many ways. You may be hired from outside the company to take on a team. You might be assigned to create a brand new team. Or, you might be promoted from within the team. Each situation requires some special skills for success. In this module, we will cover those special skills and situations.

A Survival Guide for the New Supervisor

In this module, A Survival Guide for the New Supervisor, students will learn about a survival guide for the new supervisor. Being a new supervisor can be intimidating. How will you know what to do? What if you make mistakes? What if you don’t know the answer? In our final module, we will give you some tips to get you on the path to becoming a great supervisor.

Course assessment