How To Deal With Difficult Team Members

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Paid

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Intermediate

Last updated on April 28, 2025 8:03 am

Learn practical tools and techniques for dealing with difficult team members and turning them into productive assets. Enroll now and transform your team’s performance.

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What you’ll learn

  • Practical tools and techniques for counteracting interactions with Difficult People
  • Learn how to immediately disarm the situation
  • 100% practical, and with no academic jargon
  • Be better able to set boundaries

A difficult team member can be a nightmare and ruin your teams and finally your performance.

After this course difficult members will no longer be a nuisance but a productive member of your team.

Resolving issues with a difficult team member can be frustrating. But when you follow a few proven steps, it becomes easy to manage. I frequently deal with difficult team members and bring them back on track

My name is Kai. I have served in companies like PricewaterhouseCoopers, T-Online, Telefonica, deal united, Twilio, ProsiebenSat1 and Fastly in management positions from team-lead to CEO having had to manage difficult team members on all levels. A big reason for being able to do this is because I followed a few very important tips.

In the early days I thought I can use my rank to get difficult team members to be productive. That of course was not always successfully and quite stressful for everybody involved.

There was a point where I needed to find out what will work. I worked with my managers, with workers councils, with lawyers and HR specialists. But nothing really worked fully.

So, in addition to that I took every course I could find. I read many books on difficult people and on leadership in general. Most of what I learned wasn’t very effective. However, I did find some good ideas.

I decided to try a different strategy. I used what I found and combined it with the knowledge I gained over the years. I also came up with some ideas of my own. To finally find out what worked, I experimented.

In the end, I came up with a procedure and finally found the solution for dealing with toxic people.

My new behavior towards difficult team members changed the scene. I now find it easier and faster to get to the root and finally turn a frustrated employee into a motivated one. My results are so much better than when I started.

You will learn how your change in behavior will make you and your team successful again.

Now you may be thinking, that’s alright for you Kai. You have been a manager for over 30 years. I won’t be able to do that. You don’t need to be seasoned manager. You can do this – you only need to try. The different procedures are tailored to the situation. If I could do it, you can do it.

You might have given up already and are just waiting for HR to resolve the issue. But that is not always the best way forward. Using some simple to follow changes will be more effective and may even level up your team.

Start using these simple procedures now. Every day you wait, a damaging team member will pull the whole team and in the end you too down.

This is what you will learn:

– What a difficult team member is

– When a demanding team member becomes a difficult one

– How to deal with a team Member with a lack of critical faculties

– How to make a conversation productive (very effective)

– How to deal with a resigned team member

– Why team members are frustrated

– What other reasons for underperformance there are

– When it is better to get help

Let me show you how to turn a difficult team member into a productive one. Enroll now

Who this course is for:

  • Leaders and team-members who feels frustrated by circular or difficult conversations and wants to turn them around

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    How To Deal With Difficult Team Members
    How To Deal With Difficult Team Members
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