How to Manage Difficult Employees
Learn effective strategies for managing difficult employees in a professional and unemotional manner. This course provides valuable insights on talent assessment, employee motivation, documentation, and adherence to company policies. Ideal for managers seeking solutions to challenges with difficult employees.
What you’ll learn
- Learn to handle potentially emotional employee issues in an unemotional, businesslike way
- Understand what it means to manage an employee “up or out”
- Recognize why diligent documentation matters greatly when managing difficult employees
- Learn from a longtime Fortune 500 executive why adhering closely to Human Resources and company procedures in delicate personnel matters makes good business sense
Successfully managing difficult employees is an important management challenge. It can sap management time and energy, and cause stress and anxiety. This course provides a logical framework to help managers approach emotionally-charged employee situations in an unemotional, businesslike way. It describes why it’s important to assess employee talent levels and understand employee motivations. It discusses the importance of managing someone “up or out,” the reasons for diligent documentation, and the need to adhere closely to company policies in delicate personnel matters. The course includes management cases, plus questions for reflection.
Who this course is for:
- Anyone working in the field of management
- May be of most value to managers facing challenges with a difficult employee
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