Influencing and Communication Skills for Managers
Become a better manager as you discover communication strategies and influencing techniques for improved workplace communication.
Who is the course for?
This communication course is designed for line, middle and top level managers in organisations who’d like to enhance their professional skillset and become a better manager.
It will also be useful for young professionals looking to start their careers with good habits, as well as professionals and students who are interested in management roles.
This topic is widely applicable and can be beneficial to all types of organisations, but the course content will also be of academic interest.
What topics will you cover?
What is communication?
Types of communication
The Role of Communication in Management
Tactics used to influence others
What will you achieve?
By the end of the course, you‘ll be able to…
Explain the role of communicating in the manager’s job.
Identify and illustrate the elements and stages in the communication process.
Compare the benefits of different communication networks.
Develop some essential interpersonal communication skills.
Explore the tactics used to influence others.
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