Introduction to Alternative Dispute Resolution

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Intermediate

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Last updated on June 23, 2026 9:23 am

Learn about what ADR is, the benefits of using ADR, how to prepare for an ADR process, and the common methods of ADR — Negotiation, Mediation, and Arbitration.

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With this free online Introduction to Alternative Dispute Resolution (ADR) course, you will learn how, as a flexible dispute resolution method, ADR gives conflicting parties the opportunity to work through issues with the help of a neutral third party. ADR is a body of dispute-resolution methods outside of the litigation process. You will learn that it is often faster, less expensive, and more private than litigation.

What You Will Learn In This Free Course

  • Define what alternative dispute reso…
  • Identify the benefits of using ADR…
  • Describe the national principles of …
  • Describe the role of an ADR practiti…
  • Define what alternative dispute resolution (ADR) is
  • Identify the benefits of using ADR
  • Describe the national principles of resolving dispute resolution
  • Describe the role of an ADR practitioner
  • Explain various aspects of preparing for ADR
  • Identify the level of confidentiality in ADR
  • Define the role of negotiation in avoiding and settling disputes
  • Explain negotiation and how it is commonly employed in business
  • Describe the implications of bargaining power during negotiation
  • Introduction to Alternative Dispute Resolution

    In this module you will be introduced to alternative dispute resolution (ADR), the benefits of using ADR as a conflict resolution method, the ADR process, why ADR should be chosen as a resolution method, how to prepare for an ADR process, what to expect from an ADR process and how confidentiality is maintain during the ADR process.

    Methods of Alternate Dispute Resolution

    In this module you will be introduced to the most common and uncommon methods of ADR. You will learn about when each type of ADR method is used and the benefits and drawbacks of each. You will also learn about situations where inequality can arise within an ADR process. and plans to overcome this.

    Course assessment

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      Introduction to Alternative Dispute Resolution
      Introduction to Alternative Dispute Resolution
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