Introduction to Managing Employees
Learn the leadership skills and management techniques needed to manage people in order to ensure productivity, motivation and a comfortable working environment.
This free online course will help you learn the important steps you can take to get your employees working the right way. Managing people is often a difficult and complex task and the content in this human resources course will teach you the right things to do to get your job done, keep your employees motivated and productive, and the importance of applying the right conflict management techniques to ensure a happy working environment.
What You Will Learn In This Free Course
Understanding Motivation
In this module, you will learn about the true meaning of motivation. This module also examines some of the theories of motivation such as the need-based and process-based theories of motivation. You will also learn about the concept of job description in this module.
Conflict Resolution
In this module, you will learn about conflicts – especially workplace conflicts. This module examines the various causes of workplace conflicts, the effect of these conflicts as well as suggest ways in which the conflicts can be managed. This module also discusses the role of negotiation in conflict management.
Course assessment
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