Introduction to Microsoft Outlook 2019

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Certificate

Paid

Language

Level

Intermediate

Access

Free

Last updated on June 15, 2026 1:09 am

Learn about introduction to Microsoft Outlook 2019, storage, how to utilize its features ranging from the calendar, contact manager, journal, and to-do list.

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This free online course will bring you up to speed with the features available that will improve your efficiency when working with Microsoft Outlook. You will gain an understanding of how to manage your email and utilize its features ranging from the calendar, contact manager, journal, and to-do list. You will also be able to learn more about how every part of Outlook integrates together seamlessly to maximize productivity and efficiency.

What You Will Learn In This Free Course

  • Compare the differences between Outl…
  • Identify the keyboard Shortcuts in O…
  • Explain how to navigate the Outlook …
  • Explain the functions of the ribbons…
  • Compare the differences between Outlook 2019 versus Outlook Online in Office 365
  • Identify the keyboard Shortcuts in Outlook
  • Explain how to navigate the Outlook interface
  • Explain the functions of the ribbons and the quick access toolbars
  • Describe how to add an email account in Outlook
  • Describe how to send and receive mail in Outlook
  • Explain the concept of focused inbox in Outlook
  • Describe how to customize the Inbox in Outlook
  • Analyze how to save attachments in Outlook
  • Explain how to customize mail views in Outlook
  • Describe how to search emails in Outlook
  • Explain how to create search folders in Outlook
  • Discuss how to ignore Conversations in Outlook
  • Explain how to delete, archive, and restore emails in Outlook
  • Introduction to Outlook 2019

    This module discusses the overview of Microsoft Outlook 2019. You will learn about the difference between Microsoft Outlook 2016 versus Microsoft Outlook 2019, how you can get help with any difficulty you may encounter in using Microsoft Outlook, and then the keyboard shortcuts in Microsoft Outlook.

    Setting Up Outlook

    This module explores how to navigate the Outlook interface. You will learn about the layouts of outlook, the ribbons with their various commands, and how you can customize these commands. You will also learn about how to add an email account and the focused inbox style.

    Sending and Receiving Mail

    This module discusses how you can send and receive emails on Microsoft Outlook. You will learn about the focused inbox, how to customize the inbox, how to save attachments, and how to customize mail views.

    Searching Mail

    In this module, you will learn how to search for emails in Microsoft Outlook, and how to create search folders. You will learn about how you can refine your search by utilizing the search options available and also how to create a search folder.

    Organizing and Managing Mail

    This module discusses organizing and managing emails. You will learn how to ignore conversations, delete, archive, restore emails, clean up conversations; using follow-up flags and categories. You will also learn how to organize mails, using quick steps to process mail and how to manage junk mails.

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      Introduction to Microsoft Outlook 2019
      Introduction to Microsoft Outlook 2019
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