Introduction to Office and Administrative Management

0
Certificate

Paid

Language

Level

Intermediate

Access

Free

Last updated on June 18, 2026 6:39 am

Become an office manager and keep your workplace running smoothly with the social and organisational skills taught by this free online administration course.

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You’ve been entrusted with the care of an office as a temporary or permanent administrator. At this point, you’re the beating heart of the company. How do you intend to keep the company running smoothly? Learn how to properly manage an office while also exploring various skillsets and techniques for planning, organising, coordinating and overseeing office activities in order to achieve your organisation’s goals.

What You Will Learn In This Free Course

  • List the duties of an office adminis…
  • Identify the necessary skills requir…
  • Describe how human and technical ski…
  • Discuss the importance of proper eti…
  • List the duties of an office administrator
  • Identify the necessary skills required for office administrators to effectively carry out their duties
  • Describe how human and technical skills can be developed while working as an office administrator
  • Discuss the importance of proper etiquette within a business environment and its benefits
  • Explain the importance of organisation in the workplace
  • Recognise good telephone etiquette in the business environment
  • Summarise the importance and benefits of competency and professionalism within the workplace
  • Recall how to effectively organise meetings and conferences
  • Administrative Management

    In this module, we?ll introduce you to office administration and its benefits. You will learn about administrative functions and skills such as greeting clients, answering phone calls, conducting research and more. We?ll provide you with various tips on workplace organisation, organising meetings and conferences.

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      Introduction to Office and Administrative Management
      Introduction to Office and Administrative Management
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