Learn People Management Skills with this free online leadership course

0
Certificate

Paid

Language

Level

Intermediate

Access

Free

Last updated on June 21, 2026 3:46 am

This management training course explains how to boost office productivity by building healthy relationships that keep everyone happy and focussed on their work.

Add your review

This management training course shows you how to build, maintain and repair relationships in the workplace to boost performance. We explain how charisma and good social skills can boost office morale and foster a positive work environment that promotes synergy between colleagues. We lay out the proven leadership principles and practices that can improve your management skills as you take your career to the next level.

What You Will Learn In This Free Course

  • Explain how to build and maintain he…
  • Discuss how relationships can be dis…
  • Outline Mark Knapp’s stages of relat…
  • Explain the concept of ?fundamental …
  • Explain how to build and maintain healthy professional relationships
  • Discuss how relationships can be dissolved and rebuilt
  • Outline Mark Knapp’s stages of relationship development
  • Explain the concept of ?fundamental interpersonal relationship orientation behaviour? (FIRO-B)
  • Identify the behaviours associated with inclusion, affection and ?control needs?
  • Discuss the alternate patterns of relationship development
  • Define ?forgiveness?
  • Explain ?organizational forgiveness? and establish its importance
  • Understand the concept of happiness
  • Discuss how it can be created at work
  • Building and Maintaining Relationships at the Workplace

    In this module, you will be introduced to the concepts of relationship maintenance, relationship management, as well as the importance of building and maintaining relationships at the workplace. You will also be introduced to the concept of FIRO-B, the evolution of FIRO-B, the different types of behavior as well as the models of FIRO-B.

    Forgiveness and Happiness at the Workplace

    In this module, you will be introduced to the concept and meaning of forgiveness, as well as the dimensions and models of forgiveness. You will also be introduced to the types of forgiveness and the concept of happiness at the workplace. You will learn about the role happiness plays in driving an organization’s productivity, theories of happiness, and the key defining characteristics of workplace happiness.

    Course assessment

    User Reviews

    0.0 out of 5
    0
    0
    0
    0
    0
    Write a review

    There are no reviews yet.

    Be the first to review “Learn People Management Skills with this free online leadership course”

    ×

      Your Email (required)

      Report this page
      Learn People Management Skills with this free online leadership course
      Learn People Management Skills with this free online leadership course
      LiveTalent.org
      Logo