Manager Communication: Hiring and Performance Management
Learn effective communication techniques to coach your team, hire the right candidates, and manage performance. Improve your skills in tough conversations, change management, crisis communication, and cascading information. Increase your competence and confidence as a manager with this action-based learning course. Suitable for anyone in a managerial role or looking to enhance their communication capabilities.
What you’ll learn
- Identify the most effective ways to coach your team members.
- Apply proven interviewing skills to identify and hire the right candidates.
- Conduct effective performance conversations so your team learns and grows.
- Master tough conversations in order to meet important objectives.
- Understand change management concepts.
- Apply change communication skills to help manage your team’s emotions and resistance.
- Learn how to communicate during a crisis by asking the right questions.
- Define the new normal for your team.
- Cascade information effectively and communicate up to keep information flowing.
- Communicate the vision of the future and what’s next.
Hiring mistakes and attrition cost organizations time and money. Both of these are in the control of the manager and take understanding of communication techniques and practice to master.
Do you find identifying the right candidates difficult and find the people you hire don’t fit in or work out? Do you dread performance management time and don’t understand why the conversations go the way they do? Want to be more of a coach and less of a manager but don’t know how to cross that bridge. Not sure if you ask the right questions or if you listen effectively enough?
We know that a crisis or a change can happen at any time and as a manager, you need to be ready to communicate through the uncertainty. Do you understand basic change concepts and how emotions and resistance can derail even the most productive teams? Do you know what questions to ask so you get the information you need to define the new normal and manage the emotions of your team? Can you determine what information is important to cascade, and what you need to communicate to your boss? Do you know how to communicate the future and understand the mind space of your team so you all get to the other side?
Brought to you by 2-Minute Communicator, Manager Communication: Hiring and Performance Management has been designed to focus in on the the specific and usable skills you need to excel in these areas. Uniquely designed to highlight just what you need, in the moment, and in just 2-minute lectures, you will see immediate improvement. Increase your coaching, listening and curiosity and learn to conduct powerful performance conversations and master tough conversations.
Increase your understanding of change concepts and what your team is feeling in the moment. Learn how to communicate through a crisis to keep your employees focused and on point. What communication skills will help you get to the other side? Learn them here.
Good manager communication is critical to everyone’s success. This action-based learning provides practical tips and tools for immediate increase in competence and confidence.
“2MC is a great resource for our leaders at all levels to be better communicators with their teams and colleagues.”
Chrisite Cuevas, Global Internal Communications & Strategy Leader at Dow
“Finally! A resource for line managers that not only explains the importance of communication in their role, but also supports them in a fresh and insightful way to make immediate improvements.”
Alex Hentschel, Managing Director, Kademy
Who this course is for:
- This course is for anyone who manages people or wants to increase their communication capabilities.
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