Managing Groups and Employee Interaction
This free online Supervision Skills course will teach you how to handle disagreements, arguments, and conflict at work.
This free online Supervision Skills course will teach you how to handle disagreements, arguments, and conflict at work. This course will teach you effective and tactful workplace management, including how best to deal with a variety of situations, take appropriate corrective action, and manage change in the organisation. Start this free online course today to build on your skills as a current or as a future supervisor.
What You Will Learn In This Free Course
Managing Groups and Teams
In this module, you will learn about effective ways to manage groups and teams in the workplace. You will learn about using KASH to improve the team and how to resolve team conflict.
Taking Action in the Workplace
In this module, learn how to take corrective action as a supervisor and how to prevent and handle a grievance. This module will also teach you how to manage change in the workplace.; Module
Course assessment
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