Managing project claims
Learn effective claims management principles and techniques with this comprehensive course for project and site managers. Gain awareness and direction to handle claim situations efficiently. Get guidance, tools, and checklists to facilitate claims management effectively.
What you’ll learn
- Principles of Project Claim
- Situation leading to Project Claim
- Issues related to Project Claim
- Presentation of Claim
- Record Keeping
- Evaluation of Claim
- Dispute Resolution
This document provides guidance; tools and checklists intended to facilitate Claims Management. This document is intended primarily for Project Managers and Site Managers in providing awareness and direction necessary to manage claims situations effectively.
Management of time and money claims is a team effort led by the Project Director/ Project Manager. Each member of the project team has responsibilities and roles to perform
The course includes
Principles of claim
Situations leading to claim,
Issues related to claim
Record keeping
Presentation of claim
Evaluation of claim
Dispute resolution
Example of how to lodge claim
A claim is a commercial demand in regard to money, schedules, technical or contractual content raised by one party of a contract against another because of variances or difficulties in connection with the fulfilment of the contract.
Claims can be directed from CONTRACTOR against the Employer, Supplier or Commercial Partner – or vice versa. In some cases, claims can be levied by an outside party against an CONTRACTOR company.
In extreme cases, an unresolved claim can lead to termination of the contract.
A claim brought by CONTRACTOR must not be viewed as an unmerited attack on the Employer but rather as a right to compensation for increased costs, extension of time or other disadvantages incurred by CONTRACTOR which were not within scope at the time of negotiation of the order.
A claim is generated by a failing or breach of obligation of a party’ or by the occurrence of an event for which the parties have pre-agreed that one party should bear the risk.
Having identified a breach or failing, established the cause and effect, the claim must then be substantiated and supported by documentation and the quantum, both in terms of time and cost
Who this course is for:
- This document is intended primarily for Project Managers and Site Managers in providing awareness and direction necessary to manage claims situations effectively
- This document provides guidance; tools and checklists intended to facilitate Claims Management.
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