Navigating in a Hostile Work Environment

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Certificate

Paid

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Level

Intermediate

Last updated on February 22, 2023 10:08 am

Learn how to navigate a hostile work environment with this comprehensive course. Understand the causes of conflict, manage emotional reactions, and find support resources. Ideal for anyone experiencing workplace hostility or wanting to be prepared.

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What you’ll learn

  • Identifying Conflict and Toxicity on the Job
  • 8 Personality Types and their impact in the workplace
  • Navigating Personal Styles & Preferences
  • Five Ways of Managing Conflict
  • Diagnosing the Company Culture & Team Sub-Culture
  • Managing Emotions & Reactions in a Hostile Environment
  • Recognize Emotional Triggers and Manage their Impact
  • Establishing Trust and Building Credibility
  • Understand the Role of Communication Styles in a Hostile Workplace
  • Learn How & When to Seek Support

Hostility in the workplace is real. Poor management, a lack of job satisfaction, and hostile influences can all band together to form an awful company culture. And even High Performers are not immune to the toxicity that can occur at work.

Sometimes, the work environment can genuinely get in the way of your ability to excel on the job and cause undue stress that effects your personal life, as well as your health. And unfortunately, some instances of workplace toxicity don’t meet the definition of workplace harassment or discrimination, but can be personally and professionally damaging nonetheless.

Regardless of where you work, a hostile work environment can be a complex situation to navigate — and you shouldn’t have to feel like you’re alone in facing, disagreements, personal character attacks, unprovoked bullying, discrimination and/or harassment.

The key to survival is to understand the causes of workplace conflict, learn strategies to manage your emotional reactions, identify the best support resources and options, and get the right tools and processes to effectively combat opposition.

And this course will give you the survival tactics you need.

More than that, you’ll learn how and why conflict arises, and how to minimize it before it becomes unbearable.

Who this course is for:

  • Anyone at any level who’s experiencing hostility in the workplace or who wants to proactively be prepared to address it.

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