ServiceNow CSA Tokyo Practice Test – Latest Updates

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Last updated on March 24, 2025 1:21 am

Pass the ServiceNow System Administrator Certification Exam and gain mastery in managing the configuration, implementation, and maintenance of the ServiceNow platform. This course is ideal for those looking to enter the IT industry and handle IT requests and incidents.

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Passing the ServiceNow System Administrator Certification Exam demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform.

Successfully passing this certification exam also establishes the core skill set necessary to pursue further certification for individuals.

Exam content is divided into Learning Domains that correspond to key topics and activities encountered during ServiceNow implementations. In each Learning Domain, specific learning objectives have been identified and are tested in the exam.

The following information shows the learning domains, weightings, sub-topics this exam measured and the percentage of questions represented in each domain. The listed sub-skills should NOT be considered an all-inclusive list of the exam content.

Learning Domain

User Interface & Navigation – 20%

  • ServiceNow Overview

  • Lists and Filters

  • Forms and Templates

  • Branding

2 Collaboration – 20%

  • Task Management

  • Notifications

  • Reporting

3 Database Administration – 30%

  • Data Schema

  • Application/Access Control

  • CMDB

  • Import Sets

4 Self-Service & Process Automation – 20%

  • Knowledge Management

  • Service Catalog

  • Flow Designer

5 Introduction to Development – 10%

  • Scripting

  • Migration and Integration

  • Development

The certification exam passing score is 70% (unofficial). The total number of questions will be 60 and those need to be answered in 90 minutes.

Candidates can complete either a three‑day ServiceNow Fundamentals training course or the on‑demand ServiceNow Fundamentals training course offered in Now Learning.

Who this course is for:

  • This course is for those who are planning to get into ServiceNow or IT industry, IT request and incident handling.

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