Staff Engagement Program

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Certificate

Paid

Language

Level

Beginner

Last updated on August 20, 2024 8:51 am

Learn how to effectively engage your staff and improve business performance with the comprehensive StEP course. Build happier, more productive workplaces and reduce turnover and absenteeism. Perfect for small to medium-sized business owners and managers.

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What you’ll learn

  • Understand the definition of Staff Engagement and what areas of the business it affects. Set yourself up for effective learning
  • Learn how to determine your personal and professional Values and present them to their staff
  • Understand the principle of Engagement by walking Around and effectively gather information about your staff and get to know them better
  • Successfully measure staff engagement in the organization with surveys and then monitor using continuous improvement practices

The Staff Engagement Program (StEP)- the most comprehensive training for business owners and managers to help them reduce turnover and absenteeism while building a happier and more productive workplace.

The StEP course is different because you can go at your own pace with lessons and plenty of hands on activities to help you master the skills and create the habits to grow staff engagement

What’s Included in the course?

Bite Sized Daily Lessons

Practical Activities that you can in your own time

Tools and Templates

Email Support

17 How To Video Lessons

Section 1

  • Lesson #1: What is staff Engagement and what is it not?

  • Lesson #2: Some numbers on Staff Engagement and their effects on business performance

  • Lesson #3: Are you ready to learn and engage?

Section 2

  • Lesson #1: Why your values are central to the Staff Engagement Program

  • Activity #2: Make them real by presenting them to your staff

  • Activity #3: Measuring success using simple surveys

Section 3

  • Lesson #1: Getting to Know You

  • Activity #1: Setting up the Getting to know you process

  • Activity #2: Making it Real

  • Activities #3 & 4: Gathering information – Personal and Work

  • Activity #5: Measuring success using simple surveys

Section 4

  • Lesson #1: Focus on continuous improvement

  • Activity #2: Measuring success with periodic engagement surveys

  • Course conclusion

Upon completion of the course, participants will be able to:

· Understand the definition of Staff Engagement and what areas of the business it affects

· Determine the difference between Staff Engagement and staff motivation

· Create the habits to enable working on the business rather than in the business

· Determine their Values and present them to their staff

· Build simple surveys to gather information on staff understanding of activities

· Understand the principle of Engagement by walking Around

· Effectively gather information about their staff and get to know them better

· Successfully measure staff engagement in the organization

Who this course is for:

  • Small to Medium sized business owners and managers struggling to build engagement with staff and employees

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