The Email Writing, Etiquette, and Productivity Master Class

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Certificate

Paid

Language

Level

Beginner

Last updated on April 15, 2025 12:45 am

Master email productivity and professional writing with this comprehensive course. Learn time management, inbox organization, and effective communication.

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What you’ll learn

  • How to write an effective subject line
  • The do’s and don’t’s of email etiquette in business
  • How to manage your inbox and stay caught up
  • When you should use email and when you should not

Learn everything you need to manage your emails at work!

The all-in-one course that goes over both email productivity and professional email writing!

This course teaches with on-screen videos, so you can follow along. It DOES NOT teach using abstract ideas or PowerPoints that are hard to follow.

This is a comprehensive course that covers time management, managing and organizing your inbox, communicating with your colleagues and boss through email in a professional way, ensuring you do not miss important emails, and being sure your emails are read.

Be a superstar at work by mastering the most common form of business communication – email.

This course is taught from the GMail platform. However, the concepts in this course apply to any platform.

Managing your inbox

  • Minimizing the number of excess emails you receive with filters and unsubscribing

  • Using labels and folders to organize your inbox, including folders everyone needs!

  • Managing your time, so your inbox doesn’t run your life at work

  • When to use email when not to

  • Preventing yourself from becoming a victim of a phishing attempt

  • Ensuring you don’t miss an important email from your boss or a coworker

Writing emails

  • Crafting a great subject line

  • When to only use a subject line

  • Writing an email that is concise and will be read by the recipient – Conclusion, Reason, Fact

  • Emailing groups and emailing individuals

  • Sending a cold email, to someone you don’t know

  • Using the send delay feature

  • Polishing your emails with headshots and email trailers

Email etiquette

  • Using CC and BCC

  • Using Reply and Reply All

  • Using Vacation and Out of Office

  • Responding to questions

  • Etiquette in a professional setting

Who this course is for:

  • This course is beneficial for anyone who uses email at work.

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    The Email Writing, Etiquette, and Productivity Master Class
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