The Human Face of User Research – User Research Courses Online
Discover how to implement user research methods within a business environment and plan your own user research plan with this practical, hands-on course from This is Milk.
Who is the course for?
This course is suitable for anyone working on projects that has a user somewhere in the journey.
It will be particularly beneficial for those working in business analysis, digital strategy, service design, data and change management, product or project management and ux design.
What topics will you cover?
This course covers the following subjects:
What is user research and when should it be used?
A follow-along guide to completing a user research project
Listen to professionals doing the job right now, and learn from their experiences
Understand the importance of the ‘user’ in your entire project/business/organisation
Reflect and self-evaluate your understanding, skills and experiences in user research and use this to improve
What will you achieve?
By the end of the course, you‘ll be able to…
Explore User Research, discovering what, why and when it should be used
Identify and experiment with briefs, identifying stakeholders and framing the context at the start of a project
Demonstrate how to plan a User Research project by assessing participants, triangulation, research methods, assumptions, constraints, reflections and deliverables
Produce a plan
Assess Bias and demonstrate how to carry out User Research
Review your materials, explore online/offline techniques, evaluate the best tools, develop skills in how to tackle complications and data management
