Transforming into a resilient business
Learn how to develop resilient business cases and strategies to navigate a changing environment. This course uses design thinking to foster critical thinking and deliver customer value. With 12 lectures and practical case studies, practitioners, business students, and analysts can enhance their skills in business analysis and process improvement. Discover how to define a long-term vision, address challenges, and implement innovative solutions using industry best practices. Whether you need guidance on vision development or agile business systems, this course provides valuable insights for achieving successful business outcomes.
What you’ll learn
- Ways to develop business cases to make businesses resilient to change and grow.
- How to develop a vision and mission for your business so that it can grow to continuously deliver customer value.
- How to address challenges faced in todays changing environment to deliver value.
- Develop business systems that are agile and can quickly adapt to unexpected challenges.
This course describes how businesses can grow in an environment of change. It uses design thinking to encourage the critical thinking needed to develop the strategies needed to respond quickly to change while continuing to deliver customer value. It uses design thinking to develop a long-term vision and missions and then create innovative solutions that deliver value.
The course is divided into four sections.
The first sections is a detailed analysis of the industry and what your business does in the industry. The analysis focuses on the kinds of products and services that your business provides and an analysis of the kinds of disruption and how it can impact on the products and services.
The next section is one of the most important where you define what is the long-term vision for the business. It describes why it is important to have a vision that defines what to do to develop successful business outcomes. It then describes the challenges that must be addressed to do so.
The third section is a more detailed analysis of your business. It first identifies major issues faced to address the challenges. This is followed by identifying the problems and broad solution of what must be done to address the issues. The focus here is on examining industry issues and defining WHAT must be done to address them. Alternative ways are then examined to proposed alternate solutions based on industry best practices.
The last section is HOW to implement the chosen solution and specify what needs to be done to create it. It also includes
The four sections put together describe a process that is often used to develop a business case. You can also select those sections that are relevant to your current needs. For example,
You might focus on Section 2 to see ways to define vision for your business, or your business unit,
Or, if your business has a well defined vision, you can use section 3 to see how to develop systems using industry best practices to help achieve the vision.
Learning
The course includes guidelines on ways to use the methods and tools.
It includes 12 lectures. Each lecture starts with a video followed by learning objectives. There is a case study included on which you can practice or if you have a problem, you can use this to apply the tools and methods.
There is a course provides guidelines on what to in each lecture, suggesting ways to document the outcomes following each lecture. It is possible to combine the solutions in the lectures into a business case.
Who this course is for:
- Practitioners developing business cases.
- Business students developing skills in business analysis,
- Business analysts looking at how to use design thinking in business design
- Business analysts who want to improve business processes.
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