Working with People and Communities to Improve Health Outcomes








Last updated on June 21, 2024 11:42 am

Learn how to engage with different people and communities to reduce inequalities and ensure inclusive access to healthcare with this online course from NHS England.

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Who is the course for?

This course is primarily designed for those working in the NHS and wider health and care systems in the UK. This includes clinical and non-clinical roles.

You’ll gain the confidence and knowledge to create a more compassionate service to match with your own values of patient-centred care. You don’t need to have any background knowledge or experience to take part.

People who work for NHS organisations are eligible for a fully-funded upgrade on this course.

A partnership between the NHS and FutureLearn means that NHS or social care staff and students can receive a fully-funded upgrade of this course. Check the eligibility criteria.

To upgrade, please register via the NHS Leadership Academy Verify platform. If you have already registered on FutureLearn, please make sure you use the same email address when you use the Verify platform above.

What will you achieve?

By the end of the course, you‘ll be able to…

Describe what we mean by working with people and communities

Investigate the different experiences of people in accessing healthcare

Improve how you involve people and communities in your own work

Identify who is included and who is absent when we’re working with people and communities, and who faces bigger barriers

Assess how best to recognise and measure success

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    Working with People and Communities to Improve Health Outcomes
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