Contract Management: Building Relationships in Business

Who is the course for?

This free online course is designed for anyone who wants to better understand what is involved in commercial business relationships, and the process of managing contractual agreements.

It is suitable for those working in the public, private and third sectors.

What topics will you cover?

Commercial relationships and the pitfalls to avoid in contracting

The rules and regulations that govern business, trade and public procurement and how this can affect behaviour

Understanding customers and designing a business case and subsequent delivery and support system around their needs

Contracts exist in chains and networks. Managing interdependency and business relationships

Ensuring that stakeholders are engaged

The role of negotiation and how to be in the best position to make Win-Win negotiations a reality

Managing risk and identifying ‘unknown unknowns’

Examining what innovation is and how it can be fostered

Introducing the top attributes of successful contracts and the new skill sets that will be required in the future

Understand the benefits contract simplification and visualization can bring to your contracting relationships

Understand why there is a growing use of performance and outcome-based contracting models