Bartending Resource Foundation
Learn how to effectively promote your bar using social media, improve customer perception, and enhance productivity. This course is suitable for managers, bartenders, food consultants, and anyone in the hospitality industry.
What you’ll learn
- How to use social media to promote your bar
- Essential elements of award winning bar
- How to improve customer perception of your bar
- The ultimate guide to effectively market your bar
- Process of effective staff induction and training
- How to run efficient bar shift
- Ways to build a team culture at your bar
- How to handle angry guest in your bar
- How to improve productivity in your bar
The bartender is one of the most powerful and influential components in your bar-machine. Ultimately, they are the face of your business and are the primary interfaces between your establishment and it’s most important asset. There is a great responsibility on the part of the bar managers or operators to ensure that they develop effective internal culture that will guide bartenders which can lead to effective productivity to enhance customer satisfaction. In the bar the most busiest time is the time the company make money and this time need to be well planned to ensure that the company make better use of the period, this means staff will be well prepared in advance, on the part of the management all the necessary things are available such as dry stock, wet stock and disposable goods etc.Tidiness of the venue is very important, your mental approach towards your venue and team. stay positive as manager and remember to lead by example.
A positive staff culture will promote efficient and reliable customer service and productivity techniques which therefore increases your establishment levels of profit, The foundational development in the hospitality industry depends on making your customer come back, so that your business can grow and build a great loyal customer based which is very important for the success of the business. Every bar owner must train their staff to ensure that not all customer are friendly, some are very in patient, and come to the bar with their own challenges, this means staff must handle all customer with care and respect, irrespective of their social status. A very good bars are able to position themselves as a place of being happy and a welcoming brand.
Who this course is for:
- managers, bar customers, students, bartenders, food consultants, chefs, cooks, waitstaff, directors, CEO, parents, food supervisors, everybody etc.
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