Free Conflict Management Tutorial – Basics of Conflict Management
Master the art of conflict management with this comprehensive course. Learn theoretical aspects, practical strategies, and self-reflections to effectively handle conflicts in both professional and personal life. Suitable for employees, employers, HR/IR personnel, managers, small business owners, and anyone seeking to enhance their conflict resolution skills. Downloadables included. Created by TrainingBunny in collaboration with Wilmari Horn, an Industrial and Organizational Psychology masters student. Empower yourself today!
Conflict is unavoidable, therefore it’s important to manage it the right way. This course is centered around the basics of conflict management to enable you to better understand the concept, and how to manage it effectively. Throughout the course we focus on the theoretical aspects of conflict management, and how these translate into our everyday lives. Additionally, we look at practical ways to deal with conflict. Lastly, there are crucial self-reflections that will enable you to better relate what you learn to your unique life or setting.
In this course you will be taught Basics of conflict management, Conflict in theory and practice, The development of conflict, Spiral model, Covert phase of conflict, Overt phase of conflict, What causes conflict, Whether conflict is always bad, De-escalation of the conflict spiral, Conflict management styles, Immediate conflict management steps.
This course includes a range of downloadables that will guide you along the journey to mastering Conflict. This course was proudly created by TrainingBunny in collaboration with Wilmari Horn, an Industrial and organizational psychology masters student.
We hope that this course will empower you with the needed skills to manage conflict in a healthy way in both your professional and personal life. Enjoy !
Who this course is for:
- Employees
- Employers
- Persons working in HR or IR
- Managers
- Small business owners
- Individuals
- Anyone looking to master the art of conflict
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