Free Customer Journey Mapping Tutorial – The One Conversation: how to fix or grow any business
Discover invaluable lessons from consulting hundreds of small businesses worldwide. This course helps entrepreneurs and marketers analyze their reality to identify growth opportunities and improve customer journeys for small businesses.
This conversation is the distillation of lessons learned from consulting hundreds of small businesses, in varying industries,
and all around the world.
I refer to this course as “the one conversation” because this is the first conversation I’d have if I were consulting with any business on the planet.
I believe the lessons in this course are irrefutable, invaluable, and universally relevant (bold claim, I know).
We took the patterns that were revealed from these conversations and translated them into a curriculum that can help any small business reveal opportunities, and prioritize the path forward.
In six modules we’ll work through establishing the milestones of your customer’s journey, paving the path between them, and analyzing that journey to reveal your top opportunity so that you can pursue it with confidence.
Who this course is for:
- Entrerepeneurs and marketers who are interested in analyzing their existing reality to identify opportunities for growth
- Small businesses who know they could improve the journey their customers have
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