Free Telecom Tutorial – Introduction to Telecommunication Business

Data is a big part of the telecom business.Operators collect and use data extensively from monitoring performance to making decisions.But if you think about it, it can work other way around.We can try understand the business by looking at important datasets used by telecom operators.And that’s what this course is all about.This course is for people who newly joined the telecom industry or planned to move to this industry.It helps you to familiarize yourself with the context and so that you can work and speak like an insider!It also help if you are currently working in the industry, you’ll be able to communicate clearly, drive new projects with the resources u never knew existed before.This introductory course has a well balance of business and technical aspects.To help you navigate the course easier, we split the it into 3 main parts, Datasets, Important KPIs, and Domain Knowledge.Outline:IntroductionPart 1: DatasetsCustomer Relationship ManagementCall Detail RecordsLocation UpdatePerformance ManagementNetwork InventorySDK DatasetDevice DatasetCustomer Support DatasetPart 2: Important KPIsGrowth KPIs:Gross AddChurnNet Add Subscriber Base KPIs:Subscriber BaseVLR BaseRGB Base Monetary KPIs:RechargeRevenueARPU Network KPIs: Call Setup Success Rate (%) RRC Setup Success Rate (%) ERAB Setup Success Rate (%) Cell Availability (%) Intra-frequency Handover Out Success Rate (%) Inter-frequency Handover Out Success Rate (%) Handover In Success Rate (%) Call Drop Rate (%) Average Downlink Throughput Per User (kbit/s) Average Uplink Throughput Per User (kbit/s) Cell Downlink Average Throughput (kbit/s)Cell Uplink Average Throughput (kbit/s) Cell Downlink Maximum Throughput (kbit/s) Cell Uplink Maximum Throughput (kbit/s) Downlink Traffic Volume (GB) Uplink Traffic Volume (GB) Average User Number Maximum User Number Resource Block Utilization Rate Uplink (%) Resource Block Utilization Rate Downlink (%) RSRP: Reference Signals Received Power RSRQ: Reference Signal Received QualityPart 3: Domain Knowledge:Key Organizations Evolution of Mobile Communication Radio Frequencies Signal Strength Cell Phone LocationWho this course is for:People who recently moved or planned to move to telecommunication industry.People who are currently working in telecommunication industry.