How to Create an Effective CX Strategy – Online CX Course

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Language

Level

Beginner

Certificate

Paid

Access

Free

Last updated on May 24, 2024 3:58 am

Learn how to design effective customer experience strategies that will help your business thrive in this online course.

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Who is the course for?

This course is for professionals looking to progress their career and further their understanding of customer experience and customer success strategies, including:

early-stage or aspiring customer success and experience management professionals

early career professionals looking for a CRM consultant role

business development and sales professionals

product and marketing professionals whose roles rely on customer data and CX design execution, or who require Salesforce skills and experience.

What topics will you cover?

Journey maps and CX blueprints

Setting targets

Process design

CX strategy

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    How to Create an Effective CX Strategy – Online CX Course
    How to Create an Effective CX Strategy – Online CX Course
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