MS Dynamics 365 Fundamentals – Sales Consultant
Understand how to use Microsoft Dynamics 365 to help improve your customer engagement and streamline your business processes.
Who is the course for?
This course will suit you if you work in customer engagement, unified operations, marketing, commerce, and human resources. This will also help any organisation looking to use MS Dynamics 365 to improve processes.
If you want to explore this subject further, you may also be interested in these courses from the same provider:
Dynamics 365: Using Power Platform Applications
Dynamics 365: Working with Power Platform Automation
Dynamics 365: Implementing Power Platform Integrations
Dynamics 365: Testing and Deploying Power Platform Applications
Dynamics 365: Customer Engagement for Sales
What topics will you cover?
Dynamics 365 Customer Engagement applications
Dynamics 365 Unified Operations applications
The Power Platform
Cloud concepts
The security model
Licensing considerations
What will you achieve?
By the end of the course, you‘ll be able to…
Identified the Dynamics 365 application offerings
Demonstrated the business value of the Power Platform
Discussed cloud and Azure concepts
Explained licensing, deployment and release concepts
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