Problem Solving and Decision Making in the Workplace
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Enroll in this free course from Edraak to acquire the skills of problem solving and decision making in the workplace and discover creative thinking methods
Description
The Problem Solving and Decision Making in the Workplace course is a free course offered by Edraak. It introduces learners to the different types of problems that may occur in the workplace, how to deal with them, the relationship between problems and opportunities, and how to develop an action plan for evaluating the outcome of our decision making.
Problem solving and decision making in the workplace are some of the most important strategies that contribute to the success of an organization, the loyalty of its employees, and the customers’ satisfaction level. It is necessary to understand the scientific model for solving problems and how to use specific tools to avoid common errors in the outcomes of our decisions.
The problem solving and decision making in the workplace course was designed to be used as a basic reference for learners where they can acquire the skills and knowledge needed to identify an existing problem in the organization, use creative thinking methods to find a solution, then evaluate the outcome of the decisions taken in this regard.
The course contains three units which explain the problem elements, creative strategies for solving a problem, the decision making criteria and tools, the techniques used to evaluate alternative solutions and set priorities, and applying the latest international programs, including the TRIZ Problem Solving Program, for innovative and creative problem solving.
The course also focuses on the brainstorming method, which contributes to raising the efficiency of individuals in the field of problem solving and decision making in the workplace and leads to increased productivity through the development of new visions to deal with different situations and applying innovative solutions to achieve organizational improvements within the organization.
Perhaps one of the most important lessons learned from the problem solving and decision making in the workplace course is the decision making criteria and tools to permanently solve easy and complex problems. Every organization must follow a clear and effective approach to finding a permanent solution for recurring problems.
You can benefit from the problem solving and decision making in the workplace course, regardless of your position in the organization, what you’ll learn here can be applied within your specific roles in the organization by using the scientific model for solving problems, the TRIZ Problem Solving Program, and other concepts and techniques for creative problem solving.
Explore the problem elements, the 6 thinking hats for better design, the types of problems and methods of dealing with them in the real world, and the relationship between problems and opportunities in this free course from Edraak. Enroll now!
What you’ll learn
Explore the concepts and theories of problem solving and decision making in the workplace
Apply the practical method in diagnosing problems, specifically administrative and organizational problems
Explore the role of the leadership style in detecting problems and decision making in the workplace
Explore types of problems and the best methods for solving them, including the 6 thinking hats for better design
Identify the problem elements more clearly and effectively
Apply the scientific model for solving problems and the relationship between problems and opportunities.
Apply TRIZ Problem Solving Program tool for creative problem solving
