Using the EFQM Model to Drive Business Improvement
Discover how to use the EFQM model in a course from EFQM, as a leadership framework to define business purpose, manage organisation change, and drive business improvement.
Who is the course for?
This course is aimed at anyone seeking a practical framework for business improvement and organisational change management. It will also be of interest to those who have some knowledge of the EFQM model and want to know more.
What topics will you cover?
History of EFQM
Why organisations use the EFQM Model
The structure of the EFQM Model
How to use the EFQM Model
What will you achieve?
By the end of the course, you‘ll be able to…
Explain why EFQM formed and why the EFQM Model was created
List the reasons why organisations use the EFQM Model
Explain the main components of the EFQM Model and how they are connected
Select an appropriate use of the EFQM Model for your organisation