CRM Fundamentals and Practice: Introduction to Salesforce

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Language

Level

Beginner

Certificate

Paid

Access

Free

Last updated on March 6, 2025 10:37 pm

Begin to understand how to use Salesforce to generate customer insights to improve your customer experience strategy, in this introductory course.

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Who is the course for?

This course is aimed at professionals seeking to improve customer experience and success through using CRM systems. It would be suitable for early-career professionals, those looking to move to CRM roles, or biz dev, product, or marketing professionals.

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    CRM Fundamentals and Practice: Introduction to Salesforce
    CRM Fundamentals and Practice: Introduction to Salesforce
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