Customer Experience Design for Customer Success – Start a CX Career

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Language

Level

Beginner

Certificate

Paid

Access

Free

Last updated on May 27, 2024 6:42 pm

Created in collaboration with Salesforce, this online course covers everything you need for an introduction into customer experience and success strategies.

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Experience required

If you wish to further your career and understanding of customer experience and customer success strategies, this ExpertTrack will equip you to succeed.

No prior experience is required to succeed in this ExpertTrack. Some prior knowledge of customer relationship management, customer success, or CX design would be beneficial but is not essential.

During the ExpertTrack we’ll be using the Salesforce Trailblazer platform.

Getting started

This ExpertTrack will help you in better understanding the key stages of creating a positive customer-experience. Specifically, it will improve the skills and enhance the employability of:

early-stage or aspiring customer success and experience management professionals

early career professionals looking for a CRM consultant role

business development and sales professionals

product and marketing professionals whose roles rely on customer data and CX design execution, or who require Salesforce skills and experience.

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    Customer Experience Design for Customer Success – Start a CX Career
    Customer Experience Design for Customer Success – Start a CX Career
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