How to Be an Effective Executive (Foundational Class)
This education program teaches executives how to become effective thinkers and create value for customers, employees, and society. Learn how to study your organization through the Customer and Thinking Lenses, reconcile them, and use synthetic thinking. Ideal for existing, new, and aspiring executives seeking a competitive advantage.
What you’ll learn
- How to become an effective executive.
- How to build a system map of your organization.
- How to look at your organization through a customer lens.
- How to understand how your organization thinks (thinking lens).
- How to reconcile the customer and thinking lenses.
- How to use neuroscience to improve your organization.
Veteran, new, and aspiring executives need to be effective – create value for customers, employees, and society. However, most executives have been brought up as efficient thinkers (doing things right) and not effective thinkers (doing the right things). This education program will show you how.
This education program will teach you how to study your organization looking through two lenses: the Customer Lens and the Thinking Lens. The Customer Lens helps you get evidence of what happens when the customer interacts with your organization. The Thinking Lens will aid in your understanding of how your organization thinks. These two lenses must be reconciled in order to uncover the power of synthetic thinking.
You will be using your own organization to study and reconcile the Customer and Thinking Lenses. You will build a system map as a visual representation of your organization of what you learn as an outcome.
Who this course is for:
- Existing executives looking for new ideas.
- New executives trying to understand an organization.
- Aspiring executives looking to get a competitive advantage over others in their organization.
- Executive teams wanting to understand their organization better.
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